Credit unions face the huge challenge of accelerating change, and adaptability is the key to survival. Exactly what the credit union of the future looks like is yet to be seen, but it’s largely up to directors to determine it. This course describes how effective teams work. It sets out to show you how to direct an effective team in its endeavors to make your credit union adaptable and competitive for the long term.

Contents:
• Fundamentals of Team Building
• Dynamics of Effective Teams
• Getting Started
• Team Development
• Effective Teamwork
• Assessing Performance
• Teams in Credit Unions

By successfully completing the optional exam, you can earn 2 credits for the CUNA Volunteer Certification Program (Level 1, Board Operations & Development) toward your Certified Credit Union Volunteer designation.