eBook

Managing Through Motivation E-Book

• First free e-book offered for the credit union movement!
• The Managing Through Motivation e-book is a summary of MERIT M35 Managing Through Motivation. Each chapter is introduced with a real-life story about motivation. Chapters close with motivational checklists of lessons learned. To download a free copy of the e-book:

1. Open the file by right clicking using Adobe Acrobat Reader or another reader that can handle PDF files.
2. Use the Adobe Acrobat Reader Guide for navigation tips (click on "Help" and then "Reader Guide").
3. Use the e-book "table of contents" search feature. If you see a page that you'd like to view, click on it and you'll go to that page.

• Successful managers and team leaders help to develop and nurture effective relationships where coworkers view their jobs with equal measures of passion and commitment. This e-book excerpt--taken from MERIT M35 Managing Through Motivation--provides the tools to motivate, along with real-life examples of credit union environments where employees are motivated.
• Interpersonal competence—the ability to develop and maintain effective relationships—is a theme that permeates this e-book. The skills of interpersonal competence, such as empathy, leadership, flexibility, and sensitivity to others are essential to success in developing a motivating workplace.

MERIT M35 Managing Through Motivation, now available, is a regular printed MERIT module with a test. It is part of the MERIT program. The e-book version of Managing Through Motivation—offered free-of-charge— is a summary of the MERIT module, including approximately 25% of the content of the printed version. The e-book version does not have the test and is not a part of the MERIT program. Students must purchase the printed module with the test for credit in the MERIT program.

MERIT M35 Managing Through Motivation is written for managers, directors, and members of work teams where direct lines of authority are often blurred or absent. This book presents practical tools to motivate people.

• Management approaches to motivation are changing radically along with the workplace. Traditional methods of parceling out fear and reward will doom an organization to failure. New low-cost methods of motivation are needed for credit unions to survive and thrive.
• Each chapter contains real stories from credit union environments where employees are motivated. At the end of each chapter is a motivation checklist summarizing the lessons learned in that chapter.
• Interpersonal competence—or the ability to develop and maintain effective work relationships—is a major theme of this book. Three additional themes are emphasized:

1. Motivation is highly individual; people respond to work situations in both expected and unexpected ways.
2. The more team-oriented an organization is, the more motivated the people are likely to be.
3. Open communication and trust are keys to motivation and organizational success. Employees want to know their organization’s true goals, directions, and strategies. Employees need to know what is expected of them.

For more information about the MERIT program or to order M35 Managing Through Motivation contact your league. Credit unions in Alabama, Alaska, California, Ohio, Oklahoma, Nevada, Pennsylvania and Texas call CUNA Customer Service at 1-800-356-8010, press 3.