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Star Program
CPD STAR RECENT RELEASES
S1000M Develop a Career Plan
S1010M Write Effectively
S1020M Make Work Manageable
S1100M Working Effectively with Difficult Members and Staff
S1110M Helping Members Understand and Solve Problems
S1120M Using Technology to Improve Member Service
S1200M Financial Management Made Easy: Financial Statements and Budgeting
S1210M Financial Management Made Easy: Sources and Uses of Money
S1300M Member Service: Exceeding Expectations
S1310M Successful Collections
S1320M Robbery Prevention and Preparation
S1301M Financial Counseling for Members
S1302M Transitioning from Staff to Management
S1303M Communications and Telephone Skills
For more information on each of these modules click here.
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